FAQ
Do you offer a trial?
Yes. 14-day full feature trial, limited to 5 ports and a reasonable quota.
Data freshness?
Daily T+0 updates by default; once LAX meets targets we move to ≤6h refresh for key ports.
What formats are supported?
JSON by default, CSV export available on key endpoints.
Rate limits?
Plan-based quotas with burst control; usage beyond plan auto-upgrades to the next tier (v1 simplified).
Status & SLA?
Status page online; target availability ≥99.5%, p95 ≤500 ms on paid plans.
Sources & compliance?
Only public/authorized sources. We do not distribute original proprietary series; derived indexes only.
Support?
Business hours UTC+8 10:00–18:00. P1 incidents: first response within 2 hours.